Your customer notices.
Picking and picking with accuracy, speed and errors under control
The phase where your inventory starts to move with intent.
The picking is not just a movement; it is the moment of truth where your inventory starts to generate revenue. By optimising this critical phase, you are directly investing in the customer satisfaction and in your profitability. We eliminate searches and errors, ensuring that every unit comes out in the right way. precise and frictionless. When picking works, your warehouse not only dispatches products, but also delivers them. speed, precision and a promise of quality that your customers will notice with every shipment.
A movement that follows a logic, not a quest
Picking works when inventory is not moved randomly, but in an order that responds to your actual flow. It is this purposeful movement that avoids hesitation, waiting and unnecessary movement.
Precision that starts with the location and ends with the order
The quality of the order is not decided at the end, but at the moment when each reference is picked. When the product leaves its location with clarity, the rest of the preparation becomes more stable.
The point where internal organisation becomes a service
Picking is the phase where what happens inside the warehouse starts to show on the outside. An accurate, guided and seamless process means more reliable deliveries and customers who get exactly what they expect.
What do we ensure when your picking is working properly?
When picking moves forward without hesitation and with a clear path, the rest of your operations become more stable. Orders are prepared earlier, errors are reduced and incidents no longer appear in a chain. This phase makes the difference between a warehouse that reacts and one that works with foresight. Good picking not only improves the internal rhythm, it also shows in each delivery and in the experience of your end customer.
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Orders that go out earlier and more accurately
When picking is clear and orderly, orders are picked faster and with less room for error. Information flows better, the routing is simpler and each unit is picked correctly. This reduces lead times and allows orders to go out sooner, without the need for constant revisions.
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Fewer returns and fewer incidents
Good picking avoids simple errors that result in returns, complaints or incomplete deliveries. By checking during the process and reviewing before closing the order, you minimise failures and reduce the cost of avoidable incidents.
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Increased readiness capacity at peak times
When routes are clear and checks are integrated into the process, the team can absorb work peaks more easily. Preparation keeps pace without bottlenecks and without the need to increase resources on the spur of the moment.
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Satisfied customers and fewer complaints
The final impact is felt by the customer. They receive their order complete, in good condition and on time. Stable picking improves the customer experience and reduces complaints that affect the operation and the perception of service.
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More stable and predictable operation
When picking follows a clear and orderly flow, the operation no longer depends on improvisations or quick decisions. Times become more consistent, bottlenecks disappear and the team works with greater stability. This makes it possible to plan better, adjust resources in advance and maintain a uniform rhythm even on days of high demand.
Order picking and preparation process
Picking and picking is not a single movement, it is made up of a sequence of micro-steps that ensure that each unit is picked, checked and prepared without error. When these phases are orderly and defined, picking flows and the order proceeds without interruption.
Picking and preparation process
Order generation and allocation
The system creates the order, defines the picking strategy and calculates the optimal route according to rotation, urgency and order composition.
Locating and collecting references
The operator follows a guided route, arrives at each location and picks up the required units without unnecessary searching or travelling.
Immediate verification of each unit
Each reference is validated instantly, quantity, code, batch or date. Discrepancies are corrected at the same point, avoiding errors that accumulate.
Order consolidation and quality control
The order is built up step by step and is checked for completeness, correctness and good condition before closing.
Closing, labelling and updating of stock
Once the order is sealed and labelled, it is ready for dispatch and the stock is automatically updated in your ERP or e-commerce in real time.
Picking & Packing for D2C and B2B
When you sell so much D2C as B2B, logistics have to accompany you, not complicate your day-to-day life.
That's why our multi-channel picking and packing adapts to each type of order from a single operative, so that you can manage all your channels with control, agility and frictionless.
One logistics, ready to grow with you.
Multi-channel picking, accurate preparation for D2C and B2B
We prepare every order with the same level of care, whether it goes directly to the end consumer or to a professional customer.
The inventory moves according to a clear and orderly logic, regardless of channel or destination.
- Unit and multi-product picking for D2C and ecommerce orders.
- Full case picking and pallet preparation for B2B customers.
- Consolidation of orders and preparation of palletised shipments.
- Flexible processes for campaigns, peak demand and regular operations.
- Real-time control and full traceability of each order.
Packing and dispatch, from single order to full pallet
Collecting the product is only part of the process. The packaging and shipping are tailored to each type of customer and channel so that the order arrives safely, on time and in the right format.
- Optimised and customised packaging for D2C orders.
- Preparation, strapping and labelling of pallets for B2B shipments.
- Adaptation to the transport and delivery requirements of each channel.
Frequently asked questions on picking and preparation
How do you avoid mistakes in the preparation?
Errors are reduced because verification is integrated into the route itself. Each part number is confirmed at pick-up, checking code, quantity or batch at the same time. This avoids accumulation of errors and ensures that the order proceeds correctly without the need for complex checks at the end.
Do you follow optimised picking routes?
Yes, routes are generated based on turnover and order composition. This avoids unnecessary backtracking and crossovers, maintaining a stable rhythm even at peak times. The operator follows a clear route and picking proceeds without interruption.
How do you verify that the order is complete?
Before closing the order, a final check is carried out to ensure that all units are present, that the reference number is correct and that the product is in good condition. This check avoids easily preventable incidents and ensures more reliable deliveries.
What happens if a unit is missing or there are discrepancies?
If something does not match, it is detected on the spot thanks to the verification during picking. The system indicates the difference and allows the picking to be adjusted before continuing. This prevents errors that could lead to returns or complaints.
Does everything integrate with my ERP or platform?
Yes, each prepared product updates the stock in real time, keeping your inventory aligned with your ERP or e-commerce. This way you avoid mismatches, sales of unavailable products or differences between what the system shows and what is actually left in the warehouse.
Can you prepare customised kits, packs or sets?
Yes, we can combine several references in a single set following the instructions you define. The system registers each unit that makes up the kit to maintain traceability and avoid errors in both stock and preparation.
The fulfillment solution for
e-commerce of the Akoma Group
Bolian is Akoma Group's unit specialising in B2C operations, stock management, daily order picking and fast-paced shipping for online shops and direct-to-consumer models. Its flow is designed to absorb peaks, maintain consistent inventory and deliver accurately even when demand changes from one day to the next.
Do you want to extend your brand to a subscription model?
We have a specific flow for underwriting that maintains regularity, cash flow stability and forecasts recurring products.
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